Delivery Information
Free standard delivery to Mainland UK. All orders placed through MASSAGE-PLANET UK currently qualify for free standard delivery to England, Wales and Scotland – whether you are ordering for a clinic, therapy room, mobile practice, studio or private use.
Choose your delivery area below to jump straight to the right information.
Free standard delivery on massage tables, treatment couches, massage chairs and accessories.
See delivery details →Orders to the Republic of Ireland and Northern Ireland are handled by our European shop.
Go to MASSAGE-PLANET.DE →Germany, Austria, Switzerland, France, Spain, Italy and many more European countries.
Go to MASSAGE-PLANET.DE →Availability, delivery options and a quotation for clinics, therapy practices, hotels and spas.
Request a quotation →
How to see your delivery details:
Simply add the products you need to your basket. Your delivery information is shown clearly at checkout before you complete your order. If you are unsure which shop to use for your delivery address, please contact us before placing your order.
1. Delivery within Mainland UK
Free standard delivery – clearly shown at checkout
Orders placed through our UK shop currently qualify for free standard delivery to Mainland UK. Your delivery information is shown clearly during checkout before you complete your order.
1.1. Delivery costs by product group
| STANDARD DELIVERY | Mainland UK |
| Portable massage tables | FREE |
|
Static & electric treatment couches (Larger or heavier items may be delivered by a specialist carrier and may require additional handling time.) |
FREE |
| Portable massage chairs | FREE |
| Massage accessories & hot stones equipment | FREE |
Note: Delivery times may vary depending on the product, warehouse availability, carrier route and delivery address.
1.2. Processing & dispatch
Orders placed by 11:00 am on working days are usually processed the same day. Orders placed in the evening, at weekends or on UK bank holidays will be processed on the next working day.
Once your order has been processed, you will receive the relevant delivery or tracking information where available. We work with reliable delivery partners and manufacturer warehouses to ensure that massage tables, massage chairs and accessories are dispatched as efficiently as possible.
Delivery area · UK mainland only
We deliver across the UK mainland
UK mainland – England, Wales & Scotland
UK Warehouse · Master Massage Equipment
C/O Widem UK Ltd, Unit 1, Edgehill Drive
Tournament Fields Business Park
CV34 6XQ Warwick
Orders for Ireland, Northern Ireland and mainland Europe are handled by massage-planet.de.
2. Ireland, Northern Ireland & Europe
Deliveries to the Republic of Ireland, Northern Ireland and other European destinations are handled through our European shop MASSAGE-PLANET.DE. Delivery costs are shown there in the basket once you have selected your delivery country.
Not sure which shop to use? If you are unsure which shop is right for your delivery address, please contact us before placing your order – we will be happy to help.
3. Larger orders & special delivery requests
If you are planning a larger order for a clinic, therapy practice, hotel, spa or training provider, our team will be happy to assist with availability, delivery options and a suitable quotation.
4. Need assistance?
Questions about delivery or your order?
Our customer support team is available Monday to Friday, 9:00 am – 5:00 pm UK time. We usually respond to enquiries within 12 working hours.
Service hotline: 020-37731242
Professional advice, transparent service and reliable delivery are all part of the MASSAGE-PLANET UK experience.
Delivery FAQs
Is delivery free in the UK?
Yes. Orders placed through MASSAGE-PLANET UK currently qualify for free standard delivery to Mainland UK (England, Wales and Scotland).
When will my order be processed?
Orders placed by 11:00 am on working days are usually processed the same day. Orders placed outside these times are processed on the next working day.
Will I receive tracking information?
Once your order has been processed, you will receive the relevant delivery or tracking information where available.
How are larger items such as treatment couches delivered?
Larger or heavier items may be delivered by a specialist carrier and may require additional handling time. Your delivery information is shown at checkout before you complete your order.
Do you deliver to Ireland or Northern Ireland?
Deliveries to the Republic of Ireland and Northern Ireland are handled through our European shop at MASSAGE-PLANET.DE.
Can I request a quotation for a larger order?
Yes. If you are ordering for a clinic, studio, hotel, spa or training provider, please contact us and we will be happy to assist.